A recent twitter thread annoyed me about innovation in email :
E-mail didn’t really evolve since Gmail. Why is it so hard to innovate? http://t.co/Dw3CbqEMqT— news.yc Popular (@newsycombinator) February 28, 2014
That got me annoyed, because I always here we need to innovate with email and gmail is always taken as a reference in terms of email innovation.
But if you look at it gmail brought the following things to the world :
And that’s it. I’ve been involved with a MUA long enough now that I think email can’t be fixed by ‘just’ UI work or client work. Some things need to happen at the spec level and be implemented on both client and servers.
Unfortunately email has been around for 30ish years now and working for all that time - so fixing and simplifying can’t happen over night.
Let’s make a list of what needs to be fixed client side first :
On the server side there are way more things that need to be fixed
Of course the last thing to fix is users, why ho why on earth do I get a Microsoft word has an attachment - while I could have directly got the content in the email itself.